Terms of Service

1. Introduction and Acceptance

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client", "you", or "your") and Current Stream Limited ("Current Stream", "we", "us", or "our") regarding your use of our investment services and website.

By accessing our website, using our services, or entering into an investment management agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Company Information

Current Stream Limited is a company incorporated in England and Wales (Company Number: [Company Number]) with its registered office at:

We are authorised and regulated by the Financial Conduct Authority (FCA) under reference number [FCA Reference]. You can verify our regulatory status on the FCA register at register.fca.org.uk.

3. Services Provided

3.1 Investment Management Services

Current Stream provides discretionary investment management services, including but not limited to:

• Portfolio construction and management
• Asset allocation and rebalancing
• Investment research and analysis
• ISA and pension planning
• Regular portfolio monitoring and reporting

3.2 Investment Advice

We provide personalised investment advice based on your financial circumstances, investment objectives, and risk tolerance as determined through our client onboarding and ongoing review processes.

3.3 Educational Resources

Our website and communications provide educational content about investing, market analysis, and financial planning for informational purposes.

4. Client Eligibility and Onboarding

4.1 Eligibility Criteria

To use our services, you must:

• Be at least 18 years of age
• Be a UK resident for tax purposes
• Have the legal capacity to enter into binding agreements
• Meet our minimum investment thresholds
• Successfully complete our client onboarding process

4.2 Know Your Customer (KYC) Requirements

As required by law, we must verify your identity and assess your financial situation before providing services. This includes:

• Identity verification using official documentation
• Financial circumstance assessment
• Investment experience evaluation
• Risk tolerance determination
• Investment objective clarification

4.3 Anti-Money Laundering (AML) Compliance

We are required to comply with UK anti-money laundering regulations. We may request additional documentation and conduct enhanced due diligence as necessary.

5. Investment Management Agreement

5.1 Discretionary Management

By appointing Current Stream as your investment manager, you grant us discretionary authority to make investment decisions on your behalf within the parameters agreed in your Investment Management Agreement.

5.2 Investment Guidelines

All investment decisions will be made in accordance with:

• Your stated investment objectives
• Your assessed risk tolerance
• Any specific investment restrictions you have communicated
• Applicable laws and regulations
• Our internal investment policies

5.3 Suitability Assessments

We will conduct ongoing suitability assessments to ensure our investment recommendations and decisions remain appropriate for your circumstances.

6. Fees and Charges

6.1 Management Fees

Our management fees are clearly disclosed in your Investment Management Agreement and are typically calculated as an annual percentage of assets under management.

6.2 Additional Costs

You may incur additional costs including:

• Platform and custody charges
• Transaction costs
• Fund management charges
• Foreign exchange costs
• Regulatory fees

6.3 Fee Calculation and Payment

Fees are calculated and deducted as specified in your agreement, typically quarterly in arrears. All fees are clearly disclosed and agreed before services commence.

7. Investment Risks and Disclaimers

7.1 General Investment Risks

All investments carry risk, and you may lose some or all of your invested capital. Key risks include:

• Market risk and volatility
• Currency exchange risk
• Inflation risk
• Interest rate risk
• Credit and counterparty risk
• Liquidity risk

7.2 Past Performance

Past performance is not a reliable indicator of future results. The value of investments and income from them can go down as well as up.

7.3 No Guarantee

We do not guarantee any particular level of performance or return on your investments. All investments are made at your own risk.

8. Client Responsibilities

8.1 Information Accuracy

You must provide accurate, complete, and up-to-date information about your financial circumstances, investment objectives, and any material changes that may affect the suitability of our services.

8.2 Communication

You must maintain up-to-date contact information and respond promptly to our communications, particularly those requiring action or confirmation.

8.3 Review and Monitoring

While we provide ongoing portfolio management, you should regularly review your investments and our reports to ensure they remain aligned with your objectives.

9. Complaints Procedure

9.1 Internal Complaints

If you have a complaint about our services, please contact us immediately. We have an internal complaints procedure and will investigate all complaints promptly and fairly.

9.2 Financial Ombudsman Service

If you are not satisfied with our response to your complaint, you may be entitled to refer it to the Financial Ombudsman Service (FOS):

10. Compensation Scheme

Current Stream participates in the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the FSCS if we cannot meet our obligations. The amount of compensation available depends on the type of business and circumstances of the claim.

For more information about the FSCS, visit fscs.org.uk or call 0800 678 1100.

11. Data Protection and Privacy

We collect, process, and store your personal information in accordance with our Privacy Policy and applicable data protection laws, including the UK General Data Protection Regulation.

12. Website Terms

12.1 Website Use

Our website is provided for informational purposes. While we strive for accuracy, we do not warrant that the information is complete, accurate, or up-to-date.

12.2 Intellectual Property

All content on our website, including text, graphics, logos, and software, is our property or licensed to us and is protected by copyright and other intellectual property laws.

12.3 Prohibited Activities

You must not:

• Use our website for any unlawful purpose
• Attempt to gain unauthorised access to our systems
• Reproduce, distribute, or modify our content without permission
• Use automated systems to access our website

13. Limitation of Liability

13.1 Exclusions

To the extent permitted by law, we exclude liability for:

• Investment losses arising from market movements
• Losses resulting from your failure to provide accurate information
• Consequential or indirect losses
• Technical failures beyond our reasonable control

13.2 Regulatory Requirements

Nothing in these Terms excludes or limits our liability for regulatory breaches, fraud, or gross negligence.

14. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, or government action.

15. Termination

15.1 Termination by Client

You may terminate your agreement with us at any time by giving written notice. We will process your termination request and return your assets as soon as reasonably practicable.

15.2 Termination by Current Stream

We may terminate our services in certain circumstances, including:

• Breach of these Terms
• Failure to pay fees
• Regulatory requirements
• Commercial reasons with appropriate notice

15.3 Effect of Termination

Upon termination:

• Our authority to make investment decisions ends
• Outstanding fees become immediately payable
• We will transfer your assets as directed
• Confidentiality obligations survive termination

16. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Amendment

We may amend these Terms from time to time. We will provide reasonable notice of any material changes and obtain your consent where required by law or regulation.

19. Communication

All communications relating to these Terms should be in writing and sent to:

20. Entire Agreement

These Terms, together with your Investment Management Agreement and our Privacy Policy, constitute the entire agreement between you and Current Stream regarding the subject matter herein and supersede all prior agreements and understandings.